![]() Do take note buyers must take care of all shipping charges. Just Contact Us and our customer service personnel will guide you for the entire procedure. We understand sometimes there could be a mismatch about the expectations. We will resend the correct item to you and refund the return shipping costs due to our error. If you receive a defective item, the wrong item or the wrong quantity, please Contact Us within 14 days from the date of received. 100% of the value of the item (excluding shipping) will be refunded for safe return of the purchase. You can return your purchase within 14 days from your receipt of the item, provided the product is not opened, is returned in its original packaging, and comes with its receipt with the EXCEPTION for sale item and personalised items that are not returnable or refundable. *Price quoted is the item subtotal after discount ^Our working day is every Monday to Friday Customs policies vary widely from country to country, please contact your local Customs officer for further information. Any additional charges for customs clearance must be borne by you. Please take note that overseas deliveries may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Under the international postal agreement, overseas postal administrations may take up to 60 days to reply. For countries with no online tracking updates, SingPost or DHL eCommerce will check with the overseas postal administrations on the status if the addressee did not receive the item after a stipulated time. It will be shown if and when they are provided by the overseas postal administrations. The tracking may differ from post to post. For example, US parcels will be delivered by USPS UK parcels will be delivered by Royal Mail. Once the parcel leaves Singapore, the final mile delivery is done by destination postal service. ![]() Operating Hour: 10am-7pm (Mon-Fri), 12:30-6PM (Sat), Close on Sun & PHĪustralia, Austria, Belgium, Brazil, Brunei, Canada, China, Denmark, France, Germany, Greece, Hong Kong, India, Indonesia, Ireland, Italy, Japan, Macao SAR, Malaysia, Netherlands, New Zealand, Norway, Oman, Philippines, Portugal, Qatar, Russia, Saudi Arabia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, and Vietnam Weight (kg) Location: Cityluxe WorkRoom, 12 Little Road #05-02 Singapore, 536986 Temporarily disabled due to too many lost mail during this pandemic Order need to be placed before 9am (Mon-Fri) Tracking number will be provided after the order has been dispatched Shipping speed based on the delivery method chosen. Orders placed after 9am shall be processed on next working day. ![]() All orders placed will be shipped out in 3-5 working days^. ![]()
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